Refund Policy
Last updated: June 26, 2026
We want you to feel confident buying The Ferritin Fix. That is why we back it with a 30-day money-back guarantee.
Our 30-day money-back guarantee
If you are not satisfied with the product for any reason, you can request a full refund within 30 days of your purchase. No complicated conditions — if the guide isn't right for you, you get your money back. This applies even though the product is a digital download.
How to request a refund
Email us at support@reselflabs.com within 30 days of your purchase. To help us find your order quickly, please include:
- The email address you used at checkout
- Your order or receipt number (from your confirmation email), if you have it
You do not need to give a reason, but feedback is always welcome and helps us improve.
How refunds are processed
Payments and refunds are handled by our Merchant of Record, Paddle.com Market Ltd ("Paddle"). Once approved, your refund is issued to the original payment method. We aim to approve eligible requests within 5 business days; after that, the time for the money to appear in your account depends on Paddle and your bank or card provider (typically a few business days).
After a refund
Because the product is digital, once a refund is issued your licence to use the product ends and you should delete any downloaded copies.
Your statutory rights
This guarantee is offered in addition to — and does not limit — any rights you have under applicable consumer-protection law.
Contact
Questions about refunds? Email support@reselflabs.com.